Connect, Collaborate and Communicate
with your employees and customers like never before.
Request a DemoWhat We Do
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Employee Experience
Happy employees mean productive ones. What’s the best way to keep them motivated? Seamless onboarding, access to important documents, the ability to share information easily – and all at the click of a button!
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Customer Experience
$1.6 trillion. That’s how much is lost every year due to bad customer service. Deliver the best experiences you can by automating answers, reduce handling times and empowering your teams with timely information.
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Digital Transformation
Adapting and embracing new technologies is essential for organizations to thrive in the digital age. With Panviva, we create a seamless transition from the old to the new, breaking traditional boundaries.
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Our Products
Knowledge Management
Knowledge means power and empowering your employees with the information they need to deliver exceptional CX is what we do best. Your team can quickly answer queries, search information and reduce handling times with a single source of truth.
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API Integrations
Accuracy and consistency – the two core elements to successful customer & employee experiences. Connect your knowledge to web, IVR, mobile apps and self-service portals with our connectors to ensure seamless collaboration of knowledge throughout your organization.
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Nugget
Our latest addition to the team, this bot helps your remote teams connect, collaborate and share company information easily. Waiting for a response online can be timely and frustrating when trying to just do your job. With Nugget, he has the information right there for you, all the time.
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Results
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80%
reduction in order entry errors
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45%
improvement in employee productivity
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20%
reduction in handling time
Our Customers
Latest Blogs
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Upland Panviva's API Platform (Streamlining Knowledge Management Integration)
The world of knowledge management has flourished over the last few decades and with rapidly expanding technology opening up new avenues for customers ...
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Five Minutes with Zhenya Elgart
Beginning his IT career as a graduate IT consultant at PWC, Zhenya then moved onto Panviva in Tech Support position and has been here ever since. ‘
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Breaking Down Governance in a Knowledge Management System?
The entire basis of a knowledge management system is that it is efficient, predictive, all-encompassing — but a KMS needs structure and control for it...