Connect, Collaborate and Communicate
with your employees and customers like never before.
Request a DemoWhat We Do
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Employee Experience
Happy employees mean productive ones. What’s the best way to keep them motivated? Seamless onboarding, access to important documents, the ability to share information easily – and all at the click of a button!
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Customer Experience
$1.6 trillion. That’s how much is lost every year due to bad customer service. Deliver the best experiences you can by automating answers, reduce handling times and empowering your teams with timely information.
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Digital Transformation
Adapting and embracing new technologies is essential for organizations to thrive in the digital age. With Panviva, we create a seamless transition from the old to the new, breaking traditional boundaries.
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Our Products
Knowledge Management
Knowledge means power and empowering your employees with the information they need to deliver exceptional CX is what we do best. Your team can quickly answer queries, search information and reduce handling times with a single source of truth.
Learn MoreAPI Integrations
Accuracy and consistency – the two core elements to successful customer & employee experiences. Connect your knowledge to web, IVR, mobile apps and self-service portals with our connectors to ensure seamless collaboration of knowledge throughout your organization.
Learn MoreNugget
Our latest addition to the team, this bot helps your remote teams connect, collaborate and share company information easily. Waiting for a response online can be timely and frustrating when trying to just do your job. With Nugget, he has the information right there for you, all the time.
Learn MoreResults
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80%
reduction in order entry errors
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45%
improvement in employee productivity
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20%
reduction in handling time
Our Customers
Latest Blogs
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Working 2021: How to Make AI Succeed in Your Call
A contact center executive we know is always looking for ways to improve her operation. Topping her list are technologies that promise to improve th...
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Working 2021: 3 bright spots, and how to make the
BRIGHT SPOT #1: Working from home has come to its senses. For office workers, the biggest work impact of the COVID-19 pandemic will be the normali...
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Sustainability: the real winner in digital transfo
Once just a paragraph in a company mission statement, committing to green initiatives has now become a priority for most businesses. Focusing efforts ...