Connect, Collaborate and Communicate
with your employees and customers like never before.
Request a DemoWhat We Do
-
Employee Experience
Happy employees mean productive ones. What’s the best way to keep them motivated? Seamless onboarding, access to important documents, the ability to share information easily – and all at the click of a button!
Learn More
-
Customer Experience
$1.6 trillion. That’s how much is lost every year due to bad customer service. Deliver the best experiences you can by automating answers, reduce handling times and empowering your teams with timely information.
Learn More
-
Digital Transformation
Adapting and embracing new technologies is essential for organizations to thrive in the digital age. With Panviva, we create a seamless transition from the old to the new, breaking traditional boundaries.
Learn More
Our Products
Knowledge Management
Knowledge means power and empowering your employees with the information they need to deliver exceptional CX is what we do best. Your team can quickly answer queries, search information and reduce handling times with a single source of truth.
Learn More
API Integrations
Accuracy and consistency – the two core elements to successful customer & employee experiences. Connect your knowledge to web, IVR, mobile apps and self-service portals with our connectors to ensure seamless collaboration of knowledge throughout your organization.
Learn More
Nugget
Our latest addition to the team, this bot helps your remote teams connect, collaborate and share company information easily. Waiting for a response online can be timely and frustrating when trying to just do your job. With Nugget, he has the information right there for you, all the time.
Learn More
Results
-
80%
reduction in order entry errors
-
45%
improvement in employee productivity
-
20%
reduction in handling time
Our Customers
Latest Blogs
-
The Great Digital Transformation of Healthcare
Digital transformation can sound intimidating and complicated, but in 2022, as more of the world embraces a digital mindset, the healthcare system has...
-
Empowering the FinTech Industry to provide greater customer experiences
There is no doubt the global FinTech sector is booming, with some projections anticipating the sector to reach over $698 billion by 2030, growing at a...
-
The Evolution of HR with Digitisation.
In 2020 Covid-19 accelerated our need and desire to evolve in the workplace, and it happened FAST. With 88% of organisations globally moving to a remo...