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Improving the member experience with the right tools

“Many member services organizations are restructuring how they handle data and information resources through better knowledge management practices—providing the ability to consistently deliver a better member experience resulting in higher member satisfaction ratings.” — Steve Pappas, SVP of Panviva A…

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Panviva Announces New Partnership with PowerHouse Consulting

Nashua, NH (June 14, 2018)  Panviva—the premier provider of cloud-based knowledge management solutions and real-time performance support—announced today they have formed a partnership with PowerHouse Consulting. PowerHouse Consulting specializes in all aspects of call centers and telecommunications, working with senior…

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