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TO THIS?

Panviva Cloud Software Provides:

Consistent, relevant knowledge across the Omnichannel on-demand

Consistent customer experiences that boost customer retention and loyalty

The most relevant knowledge at the exact moment of need

Answers at the speed of business – split second response times

Coverage for your entire digital landscape (IVRs, humans, bots)

High employee productivity

The Panviva Knowledge Cloud Difference

Today’s Search Solutions

  • Waste time with search
  • Provide too many choices
  • Offer contradictory and confusing information
  • Force constant multi-tasking

Panviva –
BEYOND SEARCH

  • Eliminates Search
  • Delivers exact answers anywhere
  • Always on top, never in the way
  • Visual access by user preference
  • Recognizes every user on the system
  • Single source of truth

Knowledge Everywhere – How Panviva Works

Panviva Knowledge Cloud

Creates customer service excellence by responding to customers’ needs or requests with accurate, specific knowledge. It works through a proven combination of a centralized knowledge base; task-based content development authoring tools, leveraging AI for natural language interactions, and integrated access to all connection points via intelligent APIs.

Experience the Power of the
Panviva Cloud in Your Industry Today

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