See how Panviva can help you
Healthcare providers are faced with increasing service demands from patients and physicians. From the moment a patient walks into an office or calls on the phone, procedures and protocol are of the utmost importance. In addition, front-end revenue cycle management, multi-location support and symptoms-based support contribute to added complexity. How do hospitals and urgent care centers handle a network of hundreds of doctors, residents, advanced practice providers, and nurse practitioners along with dozens of schedulers?
Panviva can help with all provider concerns with:
- Agility and flexibility in scheduling to adapt to changing physician needs
- Increasing the knowledge of reps in the patient contact center
- Making information accurate and timely
- Improved quality of patient care
- Faster time to competency of new reps or schedulers
- Eliminating errors following protocol
Panviva is a secure, scalable cloud-based platform that gives users rapid access to the right information they need to perform their jobs well — every time, everywhere.
Cloud platform: Set up, administer, scale with ease
Knowledge base: Store content for quick access
Authoring tool: Publish current, accurate information
Viewer: Deliver staff the exact help just when needed