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A year to remember

2014 was transformational for Panviva and worthy of review. The year was marked by a number of product, customer and corporate milestones and the Cloud was the catalyst for each. The introduction of SupportPoint Cloud in December 2013 was an…

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The value of analyst accolades

Panviva SupportPoint was the focus of a newly-published Analyst Perspective research note from Ventana Research, a business technology research and advisory services firm. Panviva Enables Smarter Customer Service examines the link between agent support and desktop capabilities and the quality…

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