Connect, Collaborate and Communicate
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What We Do
Happy employees mean productive ones. What’s the best way to keep them motivated? Seamless onboarding, access to important documents, the ability to share information easily – and all at the click of a button!
$1.6 trillion. That’s how much is lost every year due to bad customer service. Deliver the best experiences you can by automating answers, reduce handling times and empowering your teams with timely information.
Adapting and embracing new technologies is essential for organizations to thrive in the digital age. With Panviva, we create a seamless transition from the old to the new, breaking traditional boundaries.
Knowledge means power and empowering your employees with the information they need to deliver exceptional CX is what we do best. Your team can quickly answer queries, search information and reduce handling times with a single source of truth.Learn More
Accuracy and consistency – the two core elements to successful customer & employee experiences. Connect your knowledge to web, IVR, mobile apps and self-service portals with our connectors to ensure seamless collaboration of knowledge throughout your organization.Learn More
Our latest addition to the team, this bot helps your remote teams connect, collaborate and share company information easily. Waiting for a response online can be timely and frustrating when trying to just do your job. With Nugget, he has the information right there for you, all the time.Learn More
reduction in order entry errors
improvement in employee productivity
reduction in handling time
Knowledge Management Integration: What is it and H
Knowledge management integration — it’s fairly easy to decipher what it means in broad strokes. It deals solely with how your knowledge management sys...
Power Platform Explained -How to Enable Business P
Ever thought… “I wish we had an app for that?” With over 1.85 million apps available on iOS, and just under double that on the Google Play...
The Fundamentals of a Knowledge Management System
Before we can dive into the definition of a knowledge management system — it’s essential to understand the fundamentals of knowledge manageme...