Monthly Archives: September 2017

NATIONAL CREDIT UNION CALL CENTER CONFERENCE October 16-18 2017 Harrah's Las Vegas, NV http://www.cucallcenterconference.com/agenda/ Today a call center is more than an employee taking a telephone call.  It is providing multi-channel access so the member can connect 24/7 whether that's…

CONTACT CENTER NATION Mid-Atlantic Conference September 13, 2017 * Hidden Creek Country Club, Reston, VA Sponsored by Panviva We are returning to Northern Virginia and invite you to join us for a day devoted to Contact Centers featuring industry specific…