BPG and Business Process Management

Business Process Guidance (BPG) systems are sometimes confused with Business Process Management (BPM) systems; however they are two different but complementary approaches.

Business Process Guidance Systems	BPM Systems
step-by-step instructions through existing processes	automate and simplify processes
sit alongside legacy applications	replace legacy system interfaces
explain business rules	enforce business rules
short implementation timeframes with minimal IT involvement	significant infrastructure investment with lengthy and IT-intensive implementation

BPM and BPG systems complement each other powerfully:

BPM simplifies and automate the highest volume processes in your organization while BPG guides employees through the large number of less frequently applied processes that may not be worth implementing in a BPM system.
BPM deals with the gradual change in processes, policies and systems in your business while BPG is a fast response to the areas in your business that experience the most rapid change.
BPM systems can make fundamental improvements in your operational efficiency but typically take years to implement. BPG is the path to significant cost and efficiency improvements in your current budget year.
BPM systems can prompt end-users to complete or follow a process, but a BPG system will provide them with the knowledge they need to complete that process correctly, consistently, in compliance with your business policies, and most importantly for your customers - flexibly.

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