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Content Converter

The SupportPoint Content Converter module allows organizations to repurpose legacy content in Microsoft Word format into native SupportPoint content. Organizations developing SupportPoint content should consider using Content Converter for:

  • Repurposing training content developed in Microsoft Word
  • Quickly converting large amounts of legacy process documentation
  • Giving occasional content contributors the ability to submit content without having to use Author themselves
Content developers can seamlessly incorporate imported documents anywhere into the SupportPoint information structure. Imported documents support all the features of ordinary SupportPoint documents including workflow, versioning, localization and branching.

Content Converter can dramatically reduce the time and work effort to create SupportPoint content when the source information already exists as well structured Word documents.