Panviva’s SupportPoint training services focus on educating our clients on how to use all components of the SupportPoint product suite.  SupportPoint product training follows a referenced-based training approach.

SupportPoint product training may be conducted either on customer site, or virtually.

Content Development Soft Skills Workshop

SupportPoint is designed as a system for non-technical users and is easy and intuitive to use. Therefore the most important aspect of our training is the content development skills workshop.

Content development skills workshops are delivered after the BPG solution has been designed and approved. This not only ensures that the workshop is tailored to your project requirements, but also means that the project team can work on real content that will ultimately be deployed within your organization.

The content development skills workshop is conducted on client site directly with your project team.