We recommend to all our customers that they take advantage of our health check plan in which a Panviva consultant reviews your implementation every six months. This review will look for any issues that may be developing as your content and user base expands. We will suggest any rectification measures that might be taken and we will share new best practices with your project team.

In addition, health checks typically contain an ROI review. This review is designed to check the ongoing value your organization is gaining from its SupportPoint implementation. This can be an important element in keeping major stakeholders informed and satisfied, thereby ensuring the maintenance or improvement in ongoing resources dedicated to your Business Process Guidance system.