The SupportPoint Content Converter Module allows organizations to repurpose legacy content that already exists in Microsoft® Word format by converting it to native SupportPoint content. Organizations that develop SupportPoint content can use Content Converter for:

• Repurposing training content developed in Microsoft Word
• Converting extensive amounts of legacy process documentation
• Enabling occasional content contributors to submit content without having to use Author themselves

Content developers can seamlessly import converted documents anywhere into the SupportPoint information structure. Imported documents support all the features of ordinary SupportPoint documents, including workflow, versioning, localization, and branching. Content Converter can dramatically reduce the time and effort required to create SupportPoint content when the source information already exists in the form of well-structured Word documents.