Privacy

Panviva is sensitive to the privacy of those that visit our Web site. We recognise the need for appropriate protections and management of your personal information that is provided to us via this Web site. Panviva has therefore established this Privacy Policy to assist you to understand what information we collect and how that information is used.

This Web site is owned and controlled by Panviva Pty Ltd, located at Level 2, 693 Burke Road, Camberwell 3124, Australia. By accessing this Web site, you acknowledge the terms and conditions set forth herein. We reserve the right to change these policies from time to time, without notice and at our sole discretion.

What Information do we collect from you?

Panviva collects information from our users at several different points on our Web site. In general, you can visit the Panviva Web site without telling us who you are or revealing any personal information about yourself. We track visiting domains, internet addresses of the domains from which people visit us to track a user's session and the user's browser also lets us know the type of computer and operating system being used. This allows us to analyse the information as to which parts of our site users spend their time and their length of stay but does not give us any personal information about the user. Specifically, a user's session will be tracked, but the user will be anonymous.

Sometimes however, we will ask you to voluntarily provide information about yourself. Generally this information is requested when you are asked for one or more of the following: 1) to register before downloading software; 2) registering for attendance to an online seminar, demo or a seminar or tradeshow; 3) filling out a sales information request or contact form; 4), viewing a recorded event; 5) becoming a registered user; 6) signing up for a mailing list; 7) during correspondence with us; 8) completing a survey that we use for research, and 9) any other such activities as we deem necessary. Occasionally, we may use this information when we notify you about important changes to the Web site. Panviva does not collect any personally identifiable financial or health-related information. However, you may be asked to provide information, including but not limited to, your name, title, e-mail address, postal address and telephone number.

You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, you may not be able to complete the applicable transaction.

How Panviva collects and will use information collected

Panviva is the owner of the information collected on this site. We will not sell, share, trade or rent this information to others in ways different from what is disclosed in this privacy policy. Panviva collects information from several points on our website.

When we capture such information about your session or about you, we may use it for research or to improve our Web site and the services we offer you. We will ask you if you want us to use the information you provide to continue contact with you. The media in which we may contact you are including but not limited to e-mail, telephone, or postal mail (for example, to send you information or special offers, or for other marketing purposes). We will not contact you unless you have either given us permission to do so or are a customer of Panviva.

When placing an order or requesting a download, we require that you first complete the registration/order form, including contact information such as name, title, mailing address, and your shipping address. This contact information is also used if we have trouble processing your order.

Additionally, we will use information to assist us in creating content that is relevant to you, to assist us in creating better products and services to meet your needs, to provide you with access to services or otherwise engage in activities you select, and to help you quickly find software, services or product information important to you.