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Announcements
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Panviva, Inc., Melbourne, Australia - June 18 2009
Panviva Appoints New Sales Director
Panviva announced that Richard Marr has been appointed Sales Director for Panviva's Australian and New Zealand operations.
Panviva, Inc., Wakefield, MA - May 27 2009
Blue Cross of Northeastern Pennsylvania Chooses Panviva to Reduce Operational Costs and Increase Member Loyalty among 600,000 Members
Panviva announced that Blue Cross of Northeastern Pennsylvania (BCNEPA) has selected Panviva’s SupportPoint Business Process Guidance (BPG) system for deployment within the insurer’s Member Services call center.
Panviva, Inc., Melbourne, Australia - April 22 2009
Call centre leader Stellar adopts Panviva's Business Process Guidance (BPG) System - Drives down cost while improving service
Panviva announced that Stellar selected the SupportPoint Business Process Guidance solution to maximise agent performance and customer experience in their call centers.
Panviva, Inc., Wakefield, MA - March 17 2009
British Telcom (BT) drives cost-saving process improvements by selecting Panviva’s Business Process Guidance Solution
Panviva announced that BT experienced an 80% reduction in manual error rates, leading them to implement SupportPoint in their Operate and Global Services divisions.
Panviva, Inc., Melbourne, Australia - December 17 2008
Panviva releases major upgrade of its Business Process Guidance (BPG) System, SupportPoint
Panviva announced that a major new version of SupportPoint has been released. Panviva has enhanced numerous areas of its solution and added new functionality to ensure it is offering the best product to an increasing number of customers.
Panviva, Inc., Melbourne, Australia - December 16 2008
Aussie software vendor finds local and international strength in tough economy
Panviva announced that it has made several changes to its business structure and opened a new US office following a significant increase in attention from local and international markets.
Panviva, Inc., Wakefield, MA - November 11 2008
Panviva Opens U.S. Office to Support BPG System that Drives 3-6 Month Payback for Health Insurers
Panviva announced the opening of a new U.S. office in Wakefield, Massachusetts, just outside of Boston which will offer support for the company’s growing health insurance customer base.
Panviva, Inc., Melbourne, Australia - October 8 2008
Austar Achieves Significant Call Centre Benefits Using SupportPoint
Panviva announced that Austar, a leading subscription television services provider in Australia, have experienced significant improvements to their call centre business since implementing Panviva's SupportPoint Business Process Guidance solution.
Panviva, Inc., Melbourne, Australia - April 14 2008
Panviva Launches Customer and Partner Portals
Panviva has announced the availability of customer and partner portals enabling registered users to access comprehensive technical, sales and marketing information as an extra level of service for customers and partners.
Panviva, Inc., Melbourne, Australia - April 8 2008
Panviva SupportPoint Annual User Conference a Success!
Panviva held its annual SupportPoint User Conference in Melbourne, Australia on February 21st, 2008. Over 50 delegates attended from a cross section of industry organisations and Panviva Partners.
Panviva, Inc., Melbourne, Australia - April 2 2008
Panviva encourages thought leadership in performance support at industry round table event
Panviva announced the success of a breakfast series it ran in Sydney and Melbourne in February for industry leaders in the learning and development profession. These round table events brought together senior thought leaders sharing an interest in promoting learning and development as a strategic asset for maximising operational efficiency in organisations.
Panviva, Inc., New York – May 8 2007
Panviva Extends Content Migration and Authoring Capabilities in SupportPoint EPSS
Panviva announced the availability of a new module, the Content Converter, for its electronic performance support system (EPSS), SupportPoint,, used by enterprises worldwide to improve process compliance, application adoption, and ongoing end-user support. The Content Converter enables fast, easy and accurate migration of Microsoft Word documents into the SupportPoint system.
Panviva, Inc. and TRG, New York, and Raleigh, NC - March 22, 2007
TRG, Panviva to Improve Sales and Back Office Performance with EPSS
TRG, a leading provider of transformative global training, today announced a partnership with Panviva,a leading provider of performance support solutions in New York City . The partnership will provide learning solutions developed and produced to meet the training and support challenges of clients' worldwide sales force and back office operations.
Panviva, Inc., New York - February 12, 2007
Bersin & Associates Case Study Highlights SupportPoint, Used by HP to Drive Award-Winning On-Demand Learning Initiative
Panviva announced Bersin & Associates' case study highlighting Panviva's SupportPoint EPSS as the foundation for HP's innovative on-demand learning solution designed to meet the dynamic training challenges of its global salesforce. HP also received an honorable mention for technology excellence in Bersin & Associates 2006 Learning Leaders Program. Read the case study.
Panviva, Inc. and Mincom, New York - December 19, 2006
Mincom and Panviva Strengthen Partnership to Deliver Standardised Training and Support Worldwide
Partners Mincom, a global commercial software and services company, and Panviva, developers of the EPSS SupportPoint, have announced the release for world-wide distribution of the Mincom Ellipse Performance Support (MEPS), powered by SupportPoint. MEPS provides support services with tailored application and process documentation for Mincom's flagship ERP suite.
Panviva, Inc., New York - November 28, 2006
Panviva Launches U.S. Partner Program for Performance Support System, SupportPoint Software
Panviva, a leading provider of electronic performance support solutions (EPSS), today announced the US launch of its partner program. Panviva offers valuable post-implementation solutions for enterprise application vendors, training and documentation developers, and software integrators. The Panviva partner program is already a success in Australia and the UK,
Panviva, Inc., Melbourne, Australia - October 26, 2006
International Learning Guru names SupportPoint EPSS "the Future"
In his address today to a select group of Australian senior learning executives, Charles Jennings, the Global Head of Learning for Reuters, the world’s largest multimedia news and information agency, identified SupportPoint, an electronic performance support system (EPSS) from Melbourne-based Panviva, as the way of the future in corporate learning and performance support.
Panviva, Inc., New York - October 24, 2006
Panviva Delivers Market-Tested Electronic Performance Support System to US Market with Launch of SupportPoint Software
Panviva, a leading provider of electronic performance support solutions (EPSS), today announced the general availability release of SupportPoint in the US market. Deployed by leading enterprises worldwide, SupportPoint is a specialized knowledge base solution that provides fast, targeted access to structured documentation, to accelerate user adoption, and improve performance levels.
Panviva, Inc., New York - October 16, 2006
Panviva Executive to Speak at 2006 e-Financial WorldExpo
Panviva today announced that Effraim Herskovic, Vice President of Marketing, will be a featured speaker at this year’s e-Financial WorldExpo, a leading international event focusing on enterprise applications and solutions developed for the financial industry.
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